Terms & Conditions
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New Customers
A 50% deposit is required from all new customers on their initial order. The balance of the invoice is due in full upon receipt of the plants. Net 30 Terms are available to all customers on all subsequent orders upon the completion of a credit application and agreement to our Terms & Conditions (click here to download a PDF of our Terms and Credit Application).
Open a Net 30 Account
All customers who would like to receive Net 30 Terms must complete our credit application and agree to our Terms and Conditions. To open an account with us, please return your completed application to us via Fax at 410-452-5319 or e-mail. State educational institutions subject to the laws of their particular State should contact our office regarding a Net 30 account.
Wholesale Customers – Sales for Resale
The State of Maryland requires us to keep a Certificate of Resale on record for all customers who are not the end consumer i.e. who will be reselling the plants they receive from us. For customers who do not complete this form, sales tax will be charged on all orders. Click here to download a PDF of the Maryland Resale Certificate.
Invoicing and Billing
For all questions concerning the exchange of money for goods or services, please contact our Accounting Department.
Shipping
Shipping is arranged on a per project basis. Please visit our Shipping Page for more information about delivery options, costs, and claims.
Custom Plants
We are happy to provide plants that aren’t in our catalog. Please visit our Custom / Brokering Page for more guidelines and terms that are specific to custom plants.
